One Stop Shop

Introduction

The Presidential Enabling Business Environment Council (PEBEC) was set up in July 2016 by President Buhari to remove bureaucratic constraints to doing business in Nigeria and make the country a progressively easier place to start and grow a business

In line with the ease of doing business with Nigeria, the Federal Airports Authority of Nigeria (FAAN) has set up a One-Stop-Shop (OSS) which will help to facilitate the processing of applications while also acting as interface between third parties and various Departments in FAAN. The OSS will bridge the information gap between third parties and FAAN.

OSS Mandate

Receive inquiries from potential investors and other stakeholders about
services and investment opportunities in FAAN.
Facilitate the processing of applications for services in FAAN.
Act as an interface between third parties and various departments in
FAAN.
Bridge information gap between stakeholders, the travelling public and
FAAN.
Eliminate bureaucratic bottlenecks and enhance work process flow
Streamline, simplify and enhance operational efficiency.
Promote and champion the PEBEC initiatives by creating awareness
and enlightenment.
Promote compliance to Executive Order 001 (EO1) and the Ease of
Doing Business (EoDB).
Harvest, escalate and ensure resolution of feedback received via the
national complaint portal reportgov.ng.

Guiding Principles

• Efficiency and effectiveness
• Simplicity of processes and procedures
• Speed of delivery
• Convenience for investors
• Transparenc

Our Objectives

• Streamline, simplify and enhance operational efficiency of FAAN
• Facilitate vision sharing and ownership by Management and staff
• Create an enabling environment to attract new and retain existing investors
• Prepare FAAN to be in full compliance with the Presidential Executive Orders on the Ease of Doing Business in Nigeria

Our Values

• Integrity
• Diligence
• Efficiency
• Resourcefulness

Our Objectives

• Streamline, simplify and enhance operational efficiency of FAAN
• Facilitate vision sharing and ownership by Management and staff
• Create an enabling environment to attract new and retain existing investors
• Prepare FAAN to be in full compliance with the Presidential Executive Orders on the Ease of Doing Business in Nigeria

Services To Be Rendered

• Integrity
• Diligence
• Efficiency
• Resourcefulness

Our Advantages

• Processing of applications within six weeks.
• Response to inquiries within 48hours.
• Being courteous in our dealings on the basis of mutual trust and utmost respect.
• Ensure a stress free application process.
• Provision of concise application requirements.

Our Contact

For inquiries: Please Kindly contact OSSPhone no.: +234 915-072-8136 (24/7)
Whatsapp (only) line: +234 913-122-4834
Office line: +234 905 -600-6804 is available between (8am -4pm)Daily
Email: onestopshop@faan.gov.ng
Thank you for your cooperation.

× How may we help you?