International customer service week celebration

11/22/19

FAAN CUSTOMER SERVICE JOINS THE REST OF THE WORLD TO CELEBRATE THE 2019 INTERNATIONAL CUSTOMER SERVICE WEEK 7TH- 10th Oct 2019

On the celebration of the Customer Service Week, Mrs. Okoye said the week was meant to appreciate customers and their staff who was always in the line of the duty of attending to the customers and managing their problems.

The aim is to appreciate everyone who have been at the forefront like our front desk officers, they are the ones that take the heat sometimes customers are angry and they come on their way and the heat goes to them.

She also applauded the efforts of stakeholders who without their support FAAN would not be successful in their Operations.

And for the passengers especially, she said, if we dont have them patronizing us the agency will not have a reason to be there and we are also saying thank you to the customers inspire of some of our differences we may not be there but we know we are matching forward and every day, it has glory onto glory and we are making impact in FAAN and customer service emphatically has been doing very well in the past couple of years.

As part of the CSW, the Customer Service Department led by Mrs. Ebele Okoye made donations to the Little Saints Orphanage in Akowonjo and the New Old Peoples Home in Yaba.

Activities in celebration of the week Include Roadshows, donations to Orphanages/Old People's homes, novelty match, lectures and dinner and awards.